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Shipping Policy Shipping Policy

  • FREE Shipping on orders over $55.00* within US! Shipping fee for orders under $55.00 is only $4.99! For toner/bulky cartridges to Alaska and Hawaii, there is a $14.99 shipping fee.

  • Credit card orders completed by 3:00 P.M. Pacific Time, are usually shipped the same day. If you order after 3:00 P.M. Pacific Time, your order is likely to be processed on the following business day. Prolonged shipping may occur on orders over $150 due to verification.

  • Ordinarily orders should arrive in about 1-3 business days to the West Coast, 2-6 business days to the east coast, and 7-14 days to AK or HI from the order date. Please remember that once an order leaves our warehouse it is out of our control and the carrier is responsible for any unforeseen delays in your order's arrival, but we will do everything we can to help you get your order.

  • If you have not received your order, we must be notified within 72 hours from the date and time marked delivered by the carrier tracking result. The customer is responsible for tracking the package from the time since the tracking has been received to the time of delivery.

  • International addresses can not be processed at this time.

  • Unfortunately, we cannot combine multiple orders or add to orders already placed. If you want to cancel your order please contact customer service. Please note that we cannot cancel your order after it has been shipped.

  • Shipping fee is not refundable.

    * Applies to orders with a subtotal over $55.00 after discounts and before shipping and tax. Shipping is not waved for free promotional items.

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